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Disney’s Bob Chapek Only Has One Pillar

Bob Chapek
Photo by Gerardo Mora/Getty Images
Matthew Belloni
January 13, 2022

Two emails arrived this week that fit nicely together. First was a Disney tipster lamenting that three smart executives in its Streaming Services unit had resigned in the wake of chief technology officer Joe Inzerillo bailing for SiriusXM. Inzerillo was an architect of Disney+ and the company’s other streaming products, so the exits, which a Disney rep confirmed to me today, will sting a bit as the company faces extreme pressure to grow subscribers fast.

Second was the “three pillars” memo that C.E.O. Bob Chapek sent on Monday, outlining his priorities now that his predecessor, Bob Iger, is finally gone. The first two pillars were lifted from the media leader playbook. Everyone touts “storytelling excellence” (which, to Chapek, apparently means an additional meeting added to the calendars of creative executives, because, as everyone knows, more meetings is exactly what creatives love); and “innovation,” which allowed Chapek to use the word “metaverse” without explaining what that means to him or to Disney.