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It’s been quite a year at Glossier, the ur-girlboss brand that has lost a few steps since its 2010s heyday. Under the leadership of relatively new C.E.O. Colin Walsh, the beauty brand is finally acknowledging Glossier’s depleted mojo. Some of Walsh’s early moves to tackle the company’s operational issues and achieve profitability will be invisible to consumers; others, including new product and creative, won’t materialize until next year. But as one person familiar with the business put it, “They’re moving with urgency and focusing on the things they need to do.”
