First, it was clear to me that we were nearing the end of a dreary era in media defined by an addiction to scale and virality. I barely read the output of any of the so-called unicorn media companies that were forged in that time, partly because they were built on the backs of over-Juuled young millennials and older Gen Z staffers each churning out half a dozen pieces of content a day. Editing—once excellently defined as the art of elimination—had been overridden by overproduction.
Every brand now covered
everything, from the poop cruise and the missing Malaysian airliner to the
Mueller report and the
Steele dossier. It was a depressing state of affairs, and the industry simply needed to start over.
Second, the model had to change in a more nuanced way. For generations, media companies were built on direct-sales advertising models. The primacy of Facebook and Twitter, however, had given rise to a nearly religious fervor for the direct-to-consumer model, which had become all the rage in industries ranging from C.P.G. to fashion. By then, many people my age had overdosed on these brands—Warby Parker, Allbirds, Outdoor Voices, etcetera—before the trend eventually migrated to the media industry. The Athletic, which eventually grew to more than 1 million paid subscribers through hardcore D.T.C. growth tactics, exemplified the bull case for the strategy.
And yet, I was pitching a different concept. Puck was going to build a subscription-first business that also leaned into advertising. After all, relevant and exceptional journalism for highly engaged and professional audiences was a great pitch for commercial partners. And I knew, from my own experiences in the salt mines of the industry, that email was the greatest format for connecting since the glossy magazine page in its heyday.
I was also skeptical about the future of D.T.C. pure plays, which would be forced to grow by discounting prices—and, inevitably, diluting their content—before being tempted to lurch into areas outside their brand permission structure. The industry had learned a ton from these D.T.C. challenger brands, but I suspected that the next generation would adopt a hybrid model. Anyway, that’s the concept I pitched that morning, all those years ago, in West Chelsea.
Earlier this week, my partner
Sarah Shapiro published an excellent piece that takes stock of those D.T.C. fashion companies, all these years later.
The Millennial D.T.C. Brands’ Midlife Crisis offers a circumspect view of their subsequent challenges and afterglow—and how, with the exception of a few outliers, their promise of bypassing the retail experience turned out to be less appealing than once predicted. Similarly, many of these companies stalled out on channel growth. The costs of acquiring new customers outweighed their lifetime values as consumers, resulting in worse unit economics than owning a store. Sarah explains how the travails of Allbirds and Everlane helped inspire a subsequent generation of companies, from Staud to Toteme, to create their own Goldilocks models based on limited retail and digital points of sale. The data these companies gather from their owned-and-operated channels help inform retail strategy and inventory. It’s a trajectory that mirrors the transformation in media, and if you have a minute this weekend, you should check out Sarah’s excellent piece.
Meanwhile, as I cruised through the far West 20s, I happened to be listening to my partner
John Heilemann’s popular podcast,
Impolitic. John was chatting with
Robert Wolf, the former C.E.O. of UBS Americas and
Obama’s former economic advisor, fundraiser, and golf buddy. (They still play, I should note.) Wolf is also an all-around mensch, and one of the brightest commentators on this particular tariff-inflected, politically impacted economic malaise we’re slogging through.
Trump also happened to be his client at UBS during his investment banking days. Anyway, it’s a great conversation well worth your time.
As my epiphany landed and I finally realized where I was, I couldn’t help but smile.
Now I remembered… Five years ago, it was actually
Robert I’d been
pitching to. It ended up not making sense for either of us, for entirely boring reasons, but we stayed friends and I have watched his career with awe. And, these days, we need his voice more than ever. He can narrate as well as anyone the interplay between Wall Street and Washington—the true story of these times, and precisely what you can always expect from Puck.