Will Licht Let CNN Digital Bleed?

Chris Licht
CNN Chairman and C.E.O. Chris Licht. Photo: Arnold Jerocki/Getty Images
Dylan Byers
July 1, 2022

For the last five months, ever since Jeff Zucker’s abrupt and unceremonious ouster and Chris Licht’s installment, the sturm und drang surrounding CNN’s turbulent leadership transition has focused on the real and perceived effects of the management shuffle on the core linear television product. Media coverage of Licht’s CNN, like most conversations inside the organization and across the industry these days, center on his mandate to turn down the volume (less “Breaking News” alerts, et cetera) and produce less polarizing and alarmist journalism—a shift away from Zucker-style programming that is either very welcome or very foolhardy, depending on whom you ask, but certainly indicative of David Zaslav and Warner Bros. Discovery’s desire to ensure that CNN is a universally palatable brand with an optimized total addressable market that can eventually juice the HBO Max offering, or perhaps even help facilitate the optionality (one day, at least, hypothetically) for a sale of the company, itself, or another mega-deal, once the synergies are complete and the debt is dialed down.

The focus on the television asset is logical: the cable channel still drives the vast majority of the business unit’s roughly $1 billion in annual profit, and the reputation of the brand rests on the shoulders of stalwarts like Anderson Cooper and Jake Tapper as well as the channel’s utility to citizens when real news actually breaks. Nevertheless, this focus ignores another effect of the leadership-ownership change that, while less discussed, is arguably no less important: the uncertainty over the future of CNN Digital, which is the world’s most popular digital news site and, to date, a significant boon to the business’s bottom line.

Every month, an average of 144 million people visit CNN Digital in the U.S. alone—a staggering number that far surpasses the Times or the Post—allowing the company to rightfully claim that it is the world’s dominant digital news outlet. During their nine-year tenure together, Zucker and his deputy Andrew Morse invested heavily in Digital as a growth business that could fuel investments in CNN’s journalism across platforms. By 2021, they had more than doubled revenues and profits for CNN Digital, bringing in $400 to $450 million in annual revenue and $120 to $150 million in profit, according to sources with knowledge of the company’s financials. In their eyes, digital growth was essential to the future of the business, particularly as consumers became more reliant on the mobile news experience. (Disclosure: I know all this, in part, because I worked for Zucker and Morse when they were building it, from 2015 to 2018.)