Apple has been humble, maybe too humble, about its premium but poorly marketed streaming service, Apple TV+, which is churning out HBO-quality dramas that few people actually watch. As we discovered when Puck conducted its streaming study, in January, Apple TV+ ranked last in “familiarity”—only 20 percent of its own subscribers knew it carried Ted Lasso—despite over-indexing with affluent people. Incredibly, when we surveyed people again this summer, six months later, familiarity with the service had somehow dropped even lower.
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